So after doing some investigating of this dilemma over the internet I have now found that I am not alone, other people who have also bought this very same Acer model are also experiencing the very same problem and have uploaded their videos showing this. I am also worried that over time this fault will become more apparent and therefore happen much more often.Īfter contacting Acer customer services, the only response I am getting is that because the laptop is now out of its warranty period they can no longer help me and have now refused to fix my laptop, unless I pay for it that is. I've installed windows 7 and 8 and the fault is prevalent in both operating systems, so at this point I was now thinking that this must be a hardware problem.
This problem seems to happen randomly, but when it does happen I have to do a full hard reset as the computer becomes fully unresponsive and this also results in any work I am doing becoming lost, as I cant save my work! I thought that maybe this was a one off occurrence, but to my displeasure I've now been experiencing this fault more and more often. So its practically brand new, packaging and all.Īfter a couple of days use, I noticed an unusual problem with the main touch screen (that's the one on top) were I experienced a strange problem, which I can only describe as a multi-touch ghosting issue, Its as though the screen is being touched/pressed repeatedly although no one is actually touching or using it! this problem prevented me from interacting with my Iconia laptop, cancelling out my touch inputs and even the use of my mouse! The person I bought from, had previously purchased the Iconia laptop from QVC a year earlier, and had only used it ones or twice in the time that he owned it. I have recently gone and bought a Duel-Touch Screen Acer Iconia 484G64NS, from eBay. I have a problem and would appreciate, if anyone who is in the know could please help me out?
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